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Privacy Policy

Last updated: April 4, 2026

Western Kitchen Cabinets ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read this policy carefully. If you disagree with its terms, please discontinue use of our site.

Information We Collect

We may collect personal information that you voluntarily provide to us when you:

  • Request a free estimate through our online form
  • Contact us by phone, email, or through our website
  • Sign up to receive SMS or email communications
  • Interact with us on social media

The personal information we collect may include:

  • Name (first and last)
  • Phone number
  • Email address
  • Property address and postal code
  • Project type, size, budget, and timeline preferences
  • SMS and email communication consent preferences

We also automatically collect certain technical information when you visit our website, including your IP address, browser type, operating system, referring URLs, and pages visited. This information is used to improve our website experience and does not identify you personally.

How We Use Your Information

We use the information we collect to:

  • Schedule and conduct free in-home estimates
  • Respond to your inquiries and communicate about your project
  • Send project-related updates, appointment reminders, and follow-ups
  • Send marketing communications where you have provided consent
  • Improve our website, services, and customer experience
  • Comply with applicable laws and regulations

SMS Communications

By providing your phone number and checking the appropriate consent box on our quote form, you agree to receive SMS text messages from Western Kitchen Cabinets. We operate two types of SMS programs:

Non-Marketing SMS

These messages relate directly to your project or estimate request, including appointment confirmations, project updates, and responses to your inquiries. You may opt out at any time by replying STOP to any message. For help, reply HELP or contact us at westernkc2030@gmail.com / contact@westernkc.ca.

Marketing SMS

These messages include promotions, seasonal offers, and company news. You may opt out at any time by replying STOP to any message. For help, reply HELP or contact us at westernkc2030@gmail.com / contact@westernkc.ca or +1 (888) 791-9382.

Message frequency varies. Message and data rates may apply. Consent to receive SMS messages is not a condition of purchase or service. You may continue to do business with Western Kitchen Cabinets without opting into any SMS program.

No Third-Party Sharing for Marketing Purposes

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We do not sell, trade, rent, or otherwise transfer your personal information to outside parties for their own marketing purposes.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Once your information is no longer needed, we will securely delete or anonymize it.

Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, some features of our website may not function properly without cookies.

Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate or incomplete information
  • Request deletion of your personal information, subject to certain exceptions
  • Opt out of marketing communications at any time
  • Withdraw consent for SMS communications by replying STOP

To exercise any of these rights, please contact us at westernkc2030@gmail.com / contact@westernkc.ca or call +1 (888) 791-9382.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a minor, please contact us immediately.

Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites. We encourage you to review the privacy policies of any third-party sites you visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by updating the "Last updated" date at the top of this page. We encourage you to review this policy periodically.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

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